Terms and Conditions
Returns

Due to hygiene and safety reasons, only unused and unopened products will be accepted for return, free of charge.

Payment Terms

VISA and Mastercard are accepted.

Shipping

FREE shipping on orders over $250.00

Privacy

We do not sell or give any of your personal information to suppliers, or marketers.

Our mission:

Help persons with spinal cord injuries and other physical disabilities obtain the medical products they need, at the lowest possible price, in order to lead a full and active life.

Our values are to respect our customers and their privacy, to be honest and fair, and to hold our employees in high regard.

We provide employment to persons with Special Needs.

We promise to donate 25% of our profits to the agencies and organizations that we work with.

Warranties:

We will honour all manufacturer's warranties. Please keep your invoice and return a copy of the invoice with any defective products to us.

Other Products:

We work with a number of manufacturers and distributors. If you need a product not listed, please contact us and we will easily provide you with product information and a price quotation.

Backorders and Out-of-Stock Items:

Due to the wide variety of products and individual needs, sometimes products are out of stock and backordered. And, occasionally the manufacturer has a back-order. If this occurs we will make every possible effort to fill the order or suggest an alternative product. No matter what, we will help you find what you need.